Objective: To be able to reduce inbox traffic. Streamline information processing tasks.
Learning Outcomes: By the end of the day you will be able to understand what Outlook is capable of. Create your own email rules, change setting to control your outlook processing systems.
Module 1 Getting Started
Outlook Structure, Mail etiquette, Tabs & Ribbons, Customizing the Quick Access toolbar ,Create Signatures/multiple. Time Management concepts. Setting BCC and using From.
Module 2 Messages:
Create a Message, Use Dictate, View messages, Mark as Read/Unread, Delete, Re send, Formatting Messages, Insert Pictures, Tables, SmartArt, Images. Use Voting Buttons, Message Options, Use Flag for Follow up, Change view displays, Use Read Aloud. Create template messages.
Module 3 Folders:
Create a Folder/ sub folders, Delete, Move files, Out Of Office, Quick Steps, Manage Rules, Block Senders.
Module 4 Address Book:
View Contacts, Add Contact, Create a Group, Modify a Group, Add to contacts from email, Create Categories.
Module 5 Calendar:
Create an Appointment, Meeting, Schedule bar, Reoccurring, Reply to invitations, Reminders, Move a calendar entry. Convert an email to a meeting.
Module 6 Notes & Tasks:
Create a Task, Assign a Task, Modify a Task ,Delete, Create Notes, Delete, Set colours.